Manduu: A pioneering boutique fitness company with a franchise model aimed at revolutionizing the fitness industry.

FitSoft Consulting: Specialized in custom software solutions to enhance business operations and client engagement.

Manduu partnered with FitSoft Consulting to develop a sophisticated platform tailored to streamline operations and elevate the client experience across its franchise network. The collaboration focused on creating a system that would unify operations and maintain high standards of service delivery at all Manduu locations.

Purpose: To centralize management and integrate core business processes across the franchise network.

Impact: Achieved operational consistency and efficiency, reduced overheads, and simplified franchise management.

Purpose: To provide a seamless interface for clients to manage their fitness schedules and contact details.

Impact: Enhanced client satisfaction through ease of use and improved service personalization.

Technology: Microsoft Xamarin

Features for Clients:

• Accounting Management
• Workout Scheduling

Features for Franchisees:

• Business Insights
• Operational tools

Purpose: To offer a comprehensive tool for clients and franchisees, fostering greater engagement and operational control.

Impact: Increased client engagement and provided franchisees with actionable insight for business improvement.

The collaboration between Manduu and FitSoft Consulting successfully delivered a multi-faceted platform that transformed the boutique fitness service landscape. The bespoke ERP and client management solutions not only streamlined administrative workflows but also enhanced the overall customer experience, driving higher client retention and operational efficiency. The mobile app developed using Microsoft Xamarin became a crucial component for continuous engagement, offering an intuitive interface for both clients and franchisees to interact more effectively.

This project exemplifies how custom software solutions can be leveraged to unify and enhance franchise business operations, leading to measurable success in customer engagement and management efficiency.